Driving a Customer-Centric Energy Future: Examining Policies for Delivering Smart Mobility and Other Customer-Driven Solutions
Saturday, November 10, 2018 @ 2:00-5:00 pm
Loews Royal Pacific Orlando ♦ Orlando, FL ♦ Pacifica Ballrooms 8-11
Agenda (download/print here)
1:30 – 2:00 Registration Open (Program begins promptly at 2:00 pm.)
2:00 – 2:05 Welcome & Forum Expectations
Ms. Katrina McMurrian, Executive Director, Critical Consumer Issues Forum
2:05 – 2:15 Opening Remarks:
NARUC Committee on Consumers & the Public Interest Chair
The Honorable Maida J. Coleman, Commissioner, Missouri Public Service Commission
2:15 – 2:35 Setting the Stage Remarks:
Grid Modernization Progress Report & Future Opportunities for Customer-Driven Solutions
Since CCIF’s first report on the topic in 2011, grid modernization is substantially underway. The speaker will cover what has been deployed, how it’s helping with customer-centricity, and how we can address the gaps in better taking advantage of the deployed technology for customer-driven solutions going forward.
Mr. Lon M. Huber, Director, Energy Practice, Navigant
2:35 – 3:35 Panel 1:
What Does a Customer-Centric Energy Future Entail?
Customer representatives will be asked to share their vision for a customer-centric energy future and what they seek from energy companies, policymakers, and the regulatory arena to accomplish that vision. Recognizing that expectations vary widely across and within customer classes, customer representatives will be encouraged to identify shared objectives and focus on how we can achieve them in a creative yet balanced manner.
Moderator: Mr. Gregory A. Bollom, Asst. Vice Pres. & Regulatory Consultant, Madison Gas & Electric Co.
Panelists:
The Honorable Sarah Freeman, Commissioner, Indiana Utility Regulatory Commission
Mr. Denis E. George, Senior Leader – Enterprise Sourcing, The Kroger Co.
Mr. Christopher J. Ayers, Executive Director, North Carolina Utilities Commission Public Staff
Mr. Rick Severance, President, Babcock Ranch, Florida
3:35 – 3:50 Break
3:50 – 4:50 Panel 2:
Plans & Policies to Enable a Customer-Centric Energy Future
In response to the customer input, panelists will explore actions by regulators, policymakers, energy companies, and other stakeholders to timely and effectively enable a customer-centric energy future with innovative energy products and services. The panel will dig into electric transportation, and perhaps other customer-driven solutions, as examples to address energy customer and broader community goals such as smart mobility, sustainability, and inclusiveness.
Moderator: Mr. Philip J. Dion, Vice President of Technology Business Development, American Electric Power Co.
Panelists:
The Honorable Sarah Hofmann, Commissioner, Vermont Public Utility Commission
Mr. David Kolata, Executive Director, Citizens Utility Board of Illinois
4:50 – 5:00 Closing Remarks:
NASUCA President
The Honorable Elin Swanson Katz, NASUCA President and Connecticut Consumer Counsel
5:00 Adjourn to CCIF Wine & Cheese Reception
Registration. If you haven’t already, please register here by November 9, 2018. There is no charge to participate, but a separate registration with CCIF is required. Please make travel plans and hotel reservations accordingly. The list of registrants will be made available here and updated periodically.
This event is not sponsored by NARUC or NASUCA and is not a part of the agendas of the 130th NARUC Annual Meeting or 2018 NASUCA Annual Meeting. The CCIF Kickoff Forum is funded by Edison Electric Institute (EEI).
CCIF: State commissioners, consumer advocates, and energy companies working together to provide solutions to meet customer needs.
Follow CCIF on Twitter: @CCIForum